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The crisis telephone line is open 8 am to 11 pm, 7 days a week.
The crisis chat/text line is open Monday through Friday 6-9pm.
Every year, CONTACT volunteers field nearly 19,000 calls with people who need a listening ear. Crisis Line callers are greeted by trained volunteers who listen with warmth, compassion, and empathy. CONTACT volunteers do not offer advice. Rather, they reflect the callers’ facts and feelings so they feel heard and develop their own personal insights.
In addition to the Crisis Line, CONTACT offers active listening workshops and Reassurance, a program for seniors who need a daily call to check on their safety and well-being. For more information, call our business office at 865.312.7450 or click here.
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