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… when you need someone to listen
The crisis telephone line is open 10 am to 10 pm, 7 days a week.
Every year, CONTACT volunteers field over 10,000 calls with people who need a listening ear. Crisis Line callers are greeted by trained volunteers who listen with warmth, compassion, and empathy. CONTACT volunteers do not offer advice. Rather, they reflect the callers’ facts and feelings so they feel heard and develop their own personal insights.
In addition to the Crisis Line, CONTACT offers active listening workshops and Reassurance, a program for seniors who need a daily call to check on their safety and well-being. For more information, call our business office at 865.312.7450 or click here.