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Call 865.584.4424 to reach the crisis line.
The crisis line is open 8 am to 11 pm, 7 days a week.
CONTACT volunteers field nearly 19,000 inbound and outbound calls with people needing a listening ear, a referral to community resources, or crisis intervention. People of all ages call to talk about loneliness, depression, loss of a loved one, mental illness, financial need and economic pressures, domestic violence, sexual abuse, homelessness, marriage problems, worries about their children, addiction, school and work related issues, and suicidal feelings.
Crisis Line callers are greeted by trained volunteers who listen with warmth, compassion, and empathy. CONTACT volunteers do not offer advice. Rather, they reflect the callers’ facts and feelings so they feel heard and develop their own personal insights.
In addition to the Crisis Line, CONTACT offers Reassurance, a program for seniors who need a daily call to check on their safety and well-being. For more information, call our business office at 865-312-7450 or click here.
CONTACT received the East Tennessee PBS “Be More” award in February 2013.